What this service solves
We design AI conversational assistants that reply in your brand's tone, know your products, schedule meetings, qualify leads and handle support on WhatsApp, web or voice. These aren't simple chatbots: they're trained on your documentation, integrated with your CRM and built to reduce operational load without losing service quality.
What we solve
- WhatsApp and email flooded with repetitive questions.
- High cost of human service for low-value inquiries.
- Sales teams that can't cover extended hours.
- Existing chatbots that frustrate customers and hurt the brand.
What's included
- Conversational design aligned with your brand voice.
- Training on your official documentation.
- Integration with CRM, forms and calendars.
- Deployment on WhatsApp Business, web or voice systems.
- Human-escalation triggers with full context.
- Conversational metrics dashboard.
How we work
- Discovery of real use cases and existing conversations.
- Conversational design and decision tree.
- Agent training and connection to the knowledge base.
- Technical integrations.
- Conversational QA and phased launch.
How we work: service methodology
- Phase 1 · Intent Mapping and Knowledge Base (Week 1) — Gathering the top 50 frequently asked questions, commercial policies, product catalogs, and defining the agent's tone and personality.
- Phase 2 · Conversational Engine Architecture and Control Prompts (Week 1-2) — Structuring System Instructions with safety guardrails, anti-hallucination controls, and function configuration (Function Calling / Tool Calling).
- Phase 3 · Communication Channel Integration (Week 2-3) — Connecting to Meta WhatsApp Business Cloud API, Instagram Graph API, an interactive web widget in Next.js, and Telegram Bot API.
- Phase 4 · Backend, CRM and Payment Gateway Connection (Week 3) — Integration via n8n webhooks to query real-time databases, schedule appointments in Google Calendar, and log leads in the CRM.
- Phase 5 · Stress Testing with Simulated Users, Deployment and Monitoring (Week 4) — Running the assistant through 100 test conversations with jsadsAI's synthetic agents, fine-tuning, and official production launch.
What we need from your team
- An FAQ manual, catalogs and customer-service policies.
- A dedicated, verified phone number for WhatsApp Business.
- Admin access to Meta Business Manager for WhatsApp Cloud API verification.
Deliverables
- A production conversational assistant.
- Conversational design documentation.
- CRM and internal-tool integrations.
- A metrics dashboard.
- A continuous-improvement plan.
Who it's for
- Businesses with high volumes of repetitive inquiries.
- Overloaded customer service teams.
- Businesses with WhatsApp as their main channel.
- Companies that want 24/7 service without scaling headcount.
Signs you need it
- Your WhatsApp and social media team is overwhelmed by repeated questions that could be resolved without human intervention.
- Customers write outside business hours and don't get a reply until the next day, losing interest.
- You already tried a basic chatbot that answers with rigid scripts and ends up frustrating more than it helps.
- Booking an appointment or logging a customer's data still depends on an advisor doing it manually.
Measurable KPIs
- Resolution rate with no human intervention.
- Post-conversation CSAT.
- Average response time.
- Cost per conversation handled.
Expected outcome
The brand serves customers on any channel, at any hour, with conversational consistency and real product knowledge. The human team stops answering the repetitive stuff and focuses on what's strategic, while conversational data becomes a continuous input for improvement.
Technology stack
- OpenAI GPT
- Claude
- WhatsApp Business API
- Twilio
- Voiceflow
- Botpress
- n8n
- HubSpot
- Calendly