What to demand from an automation agency
Anyone can connect two apps in an afternoon. The hard part starts when a provider changes its API, a record arrives with an empty field or volume grows tenfold. Before hiring anyone, ask three things: what happens when a workflow fails, who finds out, and how the build is documented. Vague answers mean the automation lasts until the first edge case.
How we work
- Process first, tool second: we measure what it costs today and where it goes wrong.
- n8n or Make depending on the case: n8n when self-hosting or high volume matters; Make when speed and team ownership matter.
- Every workflow ships with error handling, retries and a human alert.
- Delivered documentation: what each workflow does, what it depends on, how to pause it.
- Post-launch measurement: hours freed and errors avoided.
FAQ
- Can you take over automations we already have?
- Yes. Workflows built by someone who is no longer around are a common starting point: we document them, stabilise them, then decide whether to extend them.
- Which time zone do you work in?
- We operate from Colombia, overlapping with the European afternoon and the full US business day.
To decide with judgement
- n8n vs Make for companies
- Score your business with AI (Spanish) — six questions, instant result, no email required.