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Building AI Agents

Move from chatbot to agent that executes. Design AI agents connected to your data, documents and CRM with RAG, tools and human oversight to automate sales, support and operations.

5 modules ·2h 30min ·José Santamaría

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Chatbot vs. AI Agent: the difference that defines ROI

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Use-case matrix by area

Course content

5 lessons

01 Chatbot vs. AI Agent: the difference that defines ROI 16:20
02 RAG in depth: your agent with its own knowledge 28:50
03 Tools and function calling: making the agent act 31:15
04 Guardrails, HITL and quality evaluation 22:05
05 Deployment: from prototype to production 26:40

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