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Home Services · local automation

Drapery Cleaners

A digital system for professional curtain cleaning: website, lead automation, bookings, WhatsApp Business, forms and automated follow-up. Shows how a traditional service business can be digitized, automated and scaled.

About the project

Drapery Cleaners

A digital system for professional curtain cleaning: website, lead automation, bookings, WhatsApp Business, forms and automated follow-up. Shows how a traditional service business can be digitized, automated and scaled.

The challenge

What needed to be solved

Unlike curtain sales, this is a SERVICE-booking business (in-home cleaning), not a product one: the customer doesn't buy anything tangible on the site, they schedule a visit. That requires a different booking logic — geographic coverage, allowed fabric type, a deposit to hold the date — that a conventional e-commerce doesn't solve.

The approach

How we tackled it

We designed a complete booking flow: the customer selects the service, indicates quantity and type of curtains, confirms their area is covered, picks a date and pays a deposit to confirm. The system automatically blocks unsuitable fabrics (blackout) due to their wrinkling and rework risk.

What was built

System components

Service-booking system with geographic-coverage validation

Price estimate based on quantity and curtain type

Online deposit payment to confirm the date

Automatic business rules: blocking unsuitable fabrics (blackout)

WhatsApp Business and follow-up forms

Current status

System in production, the services line of the PWT ecosystem.

Category: Home Services · local automation. To learn the full scope and how to apply a similar approach to your business, write to us — no strings attached.

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